Tuesday, May 02, 2006
Metro Service Improvements
Updated Signage for Passenger Convenience
Finally, some visible evidence of Metro's long talked about service improvements. The photo to the right shows that metro is now updating the escalator outage signs. The one here, at the metro stop by my house, shows how this escalator repair sign is updated for my convenience. Originally the sign read, "Operational by 1/25/2006." And every month since some hardworking (Union employee no doubt) takes time away from their bi-hourly breaks to update the outage sign on a little piece of paper. Currently, according to the sign, this project, which was supposed to be completed by 1/25, then 2/25, then 3/25, then 4/25...is now on track to be completed by 5/25. That's customer service in action.